Residents and Family Meeting
In early September there was a residents and family meeting to encourage discussion and feedback. It was well attended and allowed residents, and those close to them, to ask questions and feedback on the care given. In summary the feedback was excellent. In particular they complemented on the cleanliness, food alongside the warm, homely care that we at St Anne’s give to their loved ones. There were of course some learning points, but no concerns were raised, and this is reflected in achieving a very high rating on carehome.co.uk
The meeting was accompanied by some lovely cakes cooked by Jade, one of the domestic team. Thank you!
St Anne’s is a small cohesive team providing excellent care in a safe, warm, happy environment that is homely in scale. Why not pop in to see our values in action.